Logistics Dispatcher: Driver & Customer Care

RXO; Southfield (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Company-paid disability and life insurance

Paid time off, company holidays, and volunteer days

Job summary

RXO is seeking an Associate Logistics Specialist in Southfield, MI, to deliver exceptional service to customers and drivers. Responsibilities include monitoring deliveries and managing communications, ensuring smooth logistics operations.

The ideal candidate possesses strong organizational skills, has experience in a high phone volume environment, and is proficient in Microsoft Office. Benefits include comprehensive medical plans, a 401(k) retirement plan, and paid time off.

Qualifications

• Basic computer skills required.
• Multitasking and managing customer expectations in a fast-paced environment are essential.

Responsibilities

• Monitor and track pickups and deliveries, and notify customers.
• Answer incoming driver and customer calls/emails.
• Input accurate information into the dispatch system.

Skills

Strong organizational and time management skills

Excellent phone communication skills

Experience dealing with high phone volume

Tools

Microsoft Office

Job description

RXO is seeking an Associate Logistics Specialist in Southfield, MI, to deliver exceptional service to customers and drivers. Responsibilities include monitoring deliveries and managing communications, ensuring smooth logistics operations.

The ideal candidate possesses strong organizational skills, has experience in a high phone volume environment, and is proficient in Microsoft Office. Benefits include comprehensive medical plans, a 401(k) retirement plan, and paid time off.