Logistics Dispatch Coordinator: Route & Operations Lead

R.A.S. Logistics; City of Albany (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Excellent base wage

Insurance after 30 days

401k match

Job summary

R.A.S. Logistics is seeking a Logistics Office Administrator in Albany, NY to coordinate daily driver schedules and delivery routes. You will act as the main liaison between drivers, customers, and internal teams to ensure timely, accurate communication and efficient operations.

The role emphasizes maintaining dispatch logs, supporting onboarding, and ensuring compliance with DOT and safety regulations while delivering excellent customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience in dispatch, logistics, or transportation administration preferred.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers.
• Primary contact for drivers; communicate route changes and updates.
• Provide proactive delivery status updates to customers.
• Maintain dispatch logs and driver records in systems.
• Coordinate with warehouse staff to ensure ready-for-dispatch orders.
• Monitor GPS for efficient routes and compliance with driving hours.
• Resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers and route training.
• Support DOT and safety regulation compliance.

Skills

Organizational skills

Communication

Problem-solving

Microsoft Office

Dispatch software

Attention to detail

Adaptability

Education

High school diploma

Tools

Microsoft Office Suite

Dispatch/logistics software

Job description

R.A.S. Logistics is seeking a Logistics Office Administrator in Albany, NY to coordinate daily driver schedules and delivery routes. You will act as the main liaison between drivers, customers, and internal teams to ensure timely, accurate communication and efficient operations.

The role emphasizes maintaining dispatch logs, supporting onboarding, and ensuring compliance with DOT and safety regulations while delivering excellent customer service in a fast-paced environment.