Logistics Dispatch & Operations Coordinator

RAS Logistics LLC; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Base wage

Insurance after 30 days

Retirement plan

401k match

Life insurance

Disability insurance

Dental & Vision

Job summary

R.A.S. Logistics is seeking an Office Administrator to coordinate daily driver schedules, manage delivery routes, and communicate with drivers, customers, and internal teams in Buffalo, NY.

This role supports dispatch operations and ensures DOT compliance and accurate records. The ideal candidate will have prior dispatch or logistics experience, strong organizational skills, and proficiency with Microsoft Office and dispatch software.

Qualifications

• High school diploma or equivalent.
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Dispatch experience

Organizational skills

Communication

Problem solving

Attention to detail

Ability to work in fast-paced

Education

High school diploma

Tools

Microsoft Office Suite

Dispatch software

Job description

R.A.S. Logistics is seeking an Office Administrator to coordinate daily driver schedules, manage delivery routes, and communicate with drivers, customers, and internal teams in Buffalo, NY.

This role supports dispatch operations and ensures DOT compliance and accurate records. The ideal candidate will have prior dispatch or logistics experience, strong organizational skills, and proficiency with Microsoft Office and dispatch software.