Dispatch & Route Coordinator - Logistics & Driver Scheduling

LRS; Rochester (MN); On-site; USD 33,000 - 40,000; Full time

Job summary

LRS is seeking a Dispatcher to coordinate daily routing and resource allocation, ensuring on-time service delivery within a fast-paced environment. You will manage driver assignments, route optimization, and real-time adjustments while collaborating with field teams and customer service to uphold high service standards.

The role requires CDL Class A (preferred), strong communication, and data-driven decision making.

Qualifications

• High School Diploma or GED required; Associate’s Degree or higher is a plus.
• Minimum 6 months dispatch or logistics experience preferred; Minimum 2 years preferred for complex operational environments.
• Prior experience in waste management, transportation, or customer service environments is beneficial.

Responsibilities

• Assign and adjust driver routes daily to maximize route standardization and productivity.
• Utilize routing platforms to manage same-day changes and next-day planning.
• Sequence efficient routes and support dynamic route strategy in response to demand and capacity needs.
• Maintain constant communication with drivers, Operations leadership, dispatch teams, and customers during route execution.
• Quickly troubleshoot and resolve en route issues to prevent service interruptions.
• Collect, interpret, and verify logistics and routing data to improve accuracy and operational efficiency.
• Close routes and input completed service data using digital tools or dispatch systems.
• Review disposal and service capacity plans to identify optimal load destinations.
• Work with operations leadership to evaluate swing route opportunities and balance high-demand service loads.
• Manage service tickets, driver logs, communications, and routing paperwork.
• Handle incoming requests from customer service, sales, or field staff efficiently.

Skills

CDL (Class A) preferred

Analytical & problem solving

Communication skills

Time management

Multitasking

Education

High School Diploma or GED

Associate’s Degree or higher (preferred)

Tools

Routing software

Excel

Microsoft Office

Dispatch systems

Job description

LRS is seeking a Dispatcher to coordinate daily routing and resource allocation, ensuring on-time service delivery within a fast-paced environment. You will manage driver assignments, route optimization, and real-time adjustments while collaborating with field teams and customer service to uphold high service standards.

The role requires CDL Class A (preferred), strong communication, and data-driven decision making.