Logistics Dispatcher - Driver Ops & Dispatch Efficiency

ACERTUS; Hamilton Township (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Time Off

8 Company Paid Holidays

401(k) with auto-enrollment

Casual Dress Code

Job summary

ACERTUS is seeking a Logistics Coordinator to coordinate, plan, and execute dispatch operations for our nationwide fleet logistics service line in New Jersey.

You will motivate drivers, evaluate requests, assign routes, maintain systems, and communicate timelines to customers to ensure on-time delivery and service quality.

The role requires 2+ years in office software, strong communication and logistics skills, and the ability to work outdoors in all weather.

Qualifications

• Minimum 2 years of experience with Windows and Microsoft Office (Word, Excel, Outlook).
• Strong oral and written communication skills.
• Ability to prioritize work to meet deadlines and client expectations.
• Decision-making and problem-solving abilities.
• Attention to detail and time management.
• Strong logistics and geographic skills.
• High School Diploma or GED.
• Experience with transportation software is a plus.

Responsibilities

• Coordinate dispatch operations for drivers and staff.
• Evaluate pickup/delivery requests and assign drivers.
• Plan routes to meet client needs and expectations.
• Maintain internal systems for communication with customers.
• Communicate delivery/pickup times with customers.
• Coordinate with driving personnel to ensure satisfaction.
• Analyze daily reports to identify efficiency improvements.
• Develop action plans with drivers to reduce service failures.
• Ensure compliance with FMCSR, state and local regulations.
• Ensure receipts for services are submitted.
• Work outdoors in all weather conditions.
• Other duties as assigned.

Skills

Windows

MS Office

Communication

Decision making

Time management

Logistics

Geography

Adaptability

Education

High School Diploma or GED

Tools

Transportation software

Job description

ACERTUS is seeking a Logistics Coordinator to coordinate, plan, and execute dispatch operations for our nationwide fleet logistics service line in New Jersey.

You will motivate drivers, evaluate requests, assign routes, maintain systems, and communicate timelines to customers to ensure on-time delivery and service quality.

The role requires 2+ years in office software, strong communication and logistics skills, and the ability to work outdoors in all weather.