Dynamic Logistics Dispatcher - Route & Customer Care

Foundation Building Materials; New York (NY); On-site; USD 50,000 - 69,000; Full time

Job summary

Foundation Building Materials in New York, NY is seeking a Dispatcher to coordinate drivers, routes, and deliveries in a fast-paced environment. This role emphasizes clear communication with customers and internal teams to ensure on-time, accurate deliveries.

Responsibilities include dispatching, logistics oversight, and maintaining safety and DOT compliance while supporting branch profitability and customer service.

Qualifications

• Bilingual Spanish preferred.
• Building products knowledge is strongly preferred.
• Strong computer and data entry skills required.
• Demonstrated ability to communicate effectively with customers and teams.

Responsibilities

• Dispatching & Logistics Management: provide schedules and dispatch delivery crews safely and efficiently while maximizing branch profitability.
• Communications: confirm addresses, materials, stocking conditions, and any needed information before trucks depart.
• Logistics Oversight: monitor labor costs and material verification for each delivery.
• Customer Service: establish and maintain relationships; communicate delivery statuses with customers and management.
• Other duties: attend meetings, adhere to DOT/OSHA standards, support safety and company values.

Skills

Bilingual (Spanish)

Strong computer / data entry skills

Strong communication skills

Attention to math

Tools

DOT dispatch software

Job description

Foundation Building Materials in New York, NY is seeking a Dispatcher to coordinate drivers, routes, and deliveries in a fast-paced environment. This role emphasizes clear communication with customers and internal teams to ensure on-time, accurate deliveries.

Responsibilities include dispatching, logistics oversight, and maintaining safety and DOT compliance while supporting branch profitability and customer service.