Logistics & Dispatch Coordinator - On-Demand Pay & Growth

Mattress Firm Inc.; San Marcos (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription and view

Get paid on-demand

Competitive base pay

Employee discounts on sleep products

Job summary

Mattress Firm Inc. is seeking a Logistics & Dispatch Coordinator to coordinate daily delivery operations, optimize routes, support dispatch activities, and ensure exceptional service for internal and external customers across warehouse, delivery teams, contractors, and drivers.

You will need 1+ years in logistics or related operational roles, strong verbal and written communication, organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent preferred.
• 1+ years of experience in logistics, dispatch, routing, transportation coordination, customer service, or related operational support role required.

Responsibilities

• Coordinate and dispatch daily delivery routes based on capacity, geography, and business demands.
• Monitor delivery activity and address route delays or service disruptions.
• Schedule deliveries and adjust routing plans to maximize operational efficiency.
• Track, document, and resolve missed deliveries, delivery exceptions, and re-delivery requests.
• Prepare and submit delivery manifests, route documentation, and stop records in accordance with deadlines.
• Maintain accurate records to support contractor settlements and delivery performance tracking.
• Communicate route changes to drivers, contractors, and internal teams.
• Ensure compliance with safety policies and participate in trainings.

Skills

Communication skills

Organizational skills

Multitasking

Attention to detail

Problem solving

Cross-functional collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Transportation Management Systems

Routing software

POS systems

Job description

Mattress Firm Inc. is seeking a Logistics & Dispatch Coordinator to coordinate daily delivery operations, optimize routes, support dispatch activities, and ensure exceptional service for internal and external customers across warehouse, delivery teams, contractors, and drivers.

You will need 1+ years in logistics or related operational roles, strong verbal and written communication, organizational skills, and the ability to multitask in a fast-paced environment.