Logistics & Dispatch Coordinator — Day/Night Shifts, On-Demand Pay

Mattress Firm; San Marcos (TX); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

On-the-job training

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Competitive base pay

Employee discounts on mattresses

Résumé du poste

Mattress Firm in Texas is seeking a Logistics & Dispatch Coordinator to manage daily delivery operations, optimize routes, and support dispatch activities between warehouse teams, drivers, and customers. This role ensures timely deliveries and high service levels.

The ideal candidate has 1+ year in logistics or related roles, strong communication and organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ years in logistics, dispatch, routing, transportation coordination, customer service, or related role.
• High School Diploma or equivalent preferred.

Responsabilités

• Coordinate daily delivery routes based on capacity, geography, and business demands.
• Monitor delivery activity and proactively address route exceptions, delays, or service disruptions.
• Schedule deliveries and adjust routing plans to maximize operational efficiency.
• Track, document, and resolve missed deliveries, delivery exceptions, and re-delivery requests.
• Prepare and submit delivery manifests, route documentation, and stop records in accordance with deadlines.
• Maintain accurate records to support contractor settlements and delivery performance tracking.
• Communicate route changes, delivery updates, and priorities to drivers and teams.
• Ensure compliance with all safety policies and procedures.
• Complete all required training programs and certifications by deadlines.
• Partner with warehouse, customer service, and transportation teams to support daily goals.
• Communicate professionally with customers, drivers, and partners.
• Escalate concerns and recommendations to leadership to improve service levels.
• Follow all company policies and brand standards.

Connaissances

Verbal & written communication

Organizational skills

Prioritization

Attention to detail

Problem-solving

Collaboration

Formation

High School Diploma or equivalent

Outils

MS Office (Excel/Outlook/Word)

TMS / routing software

POS systems knowledge

Description du poste

Mattress Firm in Texas is seeking a Logistics & Dispatch Coordinator to manage daily delivery operations, optimize routes, and support dispatch activities between warehouse teams, drivers, and customers. This role ensures timely deliveries and high service levels.

The ideal candidate has 1+ year in logistics or related roles, strong communication and organizational skills, and the ability to multitask in a fast-paced environment.