Logistics Dispatch & Compliance Coordinator

FedEx; Pierre (SD); Hybrid; USD 21,000 - 30,000; Part time

Job summary

FedEx Corporation in Pierre, SD is seeking a part-time Operations Dispatch Coordinator to support pickup and delivery operations. The role involves coordinating dispatch of linehaul equipment, monitoring service metrics, and ensuring regulatory compliance.

You'll work with BC/AOs, ICs, and ISPs, handle customer service issues, and enter dispatch events into Vision/VRP systems while maintaining DOT records and timely load planning.

Qualifications

• High school diploma or GED required; Bachelor’s degree in Business, Logistics or related area preferred

Responsibilities

• Monitors facility reporting metrics related to service, safety, cost and quality on a daily basis.
• Investigates customer service complaints and resolves issues to ensure customer satisfaction.
• Coordinates dispatch of linehaul transportation equipment and enters dispatch events into the online system.
• Maintains vehicle maintenance information and ensures DOT requirements are met for all equipment.
• Creates and maintains files in accordance with DOT regulations for all drivers.
• Assists in development and implementation of corrective action plans from BCSA tests.

Skills

Customer service

Time management

Organizational skills

Multi-tasking

Verbal and written communication

Numerical data interpretation

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree in Business or Logistics or related area (preferred)

Tools

Vision/VRP systems

Microsoft Office

Job description

FedEx Corporation in Pierre, SD is seeking a part-time Operations Dispatch Coordinator to support pickup and delivery operations. The role involves coordinating dispatch of linehaul equipment, monitoring service metrics, and ensuring regulatory compliance.

You'll work with BC/AOs, ICs, and ISPs, handle customer service issues, and enter dispatch events into Vision/VRP systems while maintaining DOT records and timely load planning.