Logistics Dispatch & Compliance Coordinator

FedEx Group; Montrose (CO); On-site; USD 28,000 - 48,000; Full time

Job summary

Federal Express Corporation is seeking an operations dispatcher for the Montrose, CO area to coordinate the pickup and delivery support and administrative functions. You will dispatch linehaul equipment, monitor service metrics, and ensure regulatory compliance.

The role emphasizes strong customer service, time management, and the ability to work with DOT regulations, with a high school diploma required and a bachelor's in business/logistics preferred.

Qualifications

• High school diploma or GED required; degree in business/logistics preferred.
• Administrative support or dock operations experience preferred.
• Familiarity with DOT regulations and safety requirements.

Responsibilities

• Coordinate quality, service and administrative functions in pickup/delivery.
• Dispatch linehaul equipment; enter dispatch events into Vision/VRP systems.
• Monitor metrics daily; address issues with BC/AOs and staff.
• Investigate customer service complaints and resolve issues.
• Maintain vehicle maintenance files and DOT compliance for assets.

Skills

Customer service

Time management

Multitasking

Verbal communication

Written communication

Attention to detail

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics or related area preferred

Tools

Microsoft Office

Vision/VRP systems

Job description

Federal Express Corporation is seeking an operations dispatcher for the Montrose, CO area to coordinate the pickup and delivery support and administrative functions. You will dispatch linehaul equipment, monitor service metrics, and ensure regulatory compliance.

The role emphasizes strong customer service, time management, and the ability to work with DOT regulations, with a high school diploma required and a bachelor's in business/logistics preferred.