Logistics Dispatch & Billing Clerk

Estes Express Lines; Huber Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Estes Express Lines in the United States is seeking a clerical/billing-focused team member to support operations. The role involves answering high-volume calls, checking in drivers, and entering manifests and dispatch data into the system.

The candidate will handle scanning, document imaging, and coordinating delivery times with customers, while maintaining accuracy and reliability in a fast-paced environment.

Qualifications

• Experience in billing, collections, tracing & OS&D preferred.
• Proficient computer skills with MS Word and Excel.
• Strong customer service and clerical abilities.
• Excellent verbal and written communication and listening skills.
• Ability to solve problems with established instructions and processes.
• Ability to work under close detailed instruction.
• Experience in the transportation industry is a plus.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers.
• Enter delivery manifest data into the computer system.
• Image and scan bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of Lading.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Coordinate delivery times and schedule appointments for freight delivery.
• Maintain regular attendance.

Skills

MS Word

Excel

Customer service

Clerical skills

Verbal and written communication

Problem solving

Teamwork or independent work

Time management

Data entry

Education

High School Diploma or GED

Tools

MS Word

Excel

Job description

Estes Express Lines in the United States is seeking a clerical/billing-focused team member to support operations. The role involves answering high-volume calls, checking in drivers, and entering manifests and dispatch data into the system.

The candidate will handle scanning, document imaging, and coordinating delivery times with customers, while maintaining accuracy and reliability in a fast-paced environment.