Freight Dispatch & Data Entry Clerk

Estes Express Lines; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Estes Express Lines is seeking an organized administrative associate to support billing, driver check-in, and delivery coordination. You will enter manifests, scan documents, and manage dispatch data while maintaining customer communication.

Strong clerical and MS Word/Excel skills, plus the ability to work under tight timelines, are essential. This role requires lifting up to 20 lbs and independent or team work in a fast-paced environment.

Qualifications

• High School Diploma or GED or equivalent.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel.
• Strong customer service and clerical skills.
• Excellent verbal and written communication and listening skills.
• Ability to solve problems with established instructions and processes.
• Ability to work under close detailed instruction.
• Experience in the transportation industry a plus.
• Must be able to lift approximately 20 lbs.

Responsibilities

• Answer telephones with a high call volume and direct calls with accuracy.
• Check in drivers.
• Enter delivery manifest data into the computer system.
• Conduct imaging and scanning of bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Responsible for the distribution of bills of Lading.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Contact customers and coordinate delivery times and schedule appointments for freight delivery.
• Regular attendance is required.
• Perform other duties as assigned.

Skills

Billing experience

Customer service skills

Clerical skills

Verbal and written communication

Education

HS Diploma or GED

Tools

MS Word

MS Excel

Job description

Estes Express Lines is seeking an organized administrative associate to support billing, driver check-in, and delivery coordination. You will enter manifests, scan documents, and manage dispatch data while maintaining customer communication.

Strong clerical and MS Word/Excel skills, plus the ability to work under tight timelines, are essential. This role requires lifting up to 20 lbs and independent or team work in a fast-paced environment.