Logistics & Customer Success Coordinator

CLP Circular Services; Normal (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Company-paid Life Insurance

Flexible Spending Account (FSA)

401k with company match

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Tuition Reimbursement Program

Job summary

Circular Services is seeking a full-time Sales Coordinator to support our Procurement and Commodity Sales teams from our Bloomington, IL office. This administrative and customer service-focused role coordinates pickup and delivery, enters load information into our record-keeping software, and ensures customers, suppliers, and transportation partners receive accurate information and documentation.

The role also supports reporting, data entry, audits, research, and process-improvement projects

Qualifications

• Associate's degree in Business Administration or related field.
• Strong customer service and interpersonal skills.
• Strong organization, prioritization, and multitasking skills.
• Proficient in Microsoft Excel and general computer applications.
• Dependable with consistent attendance and follow-through.
• Ability to remain calm and solutions-focused in urgent situations.

Responsibilities

• Providing front-line customer service to accounts
• Processing service requests for pick-ups and deliveries
• Scheduling with pick-up and delivery sites
• Data entry in primary logistics software
• Requesting quotes from and hiring third-party freight haulers
• Organizing open orders, delivery appointments, requests, etc. to ensure all customers are serviced efficiently and profitably
• Solving problems as they arise, often in urgent situations
• Working various short- and long-term research and improvement projects as needed

Skills

Customer service

Data entry

Multitasking

Excel

Communication

Education

Associate's degree in Business Administration

Tools

MS Excel (Microsoft Excel)

Logistics software

Record-keeping software

Job description

Circular Services is seeking a full-time Sales Coordinator to support our Procurement and Commodity Sales teams from our Bloomington, IL office. This administrative and customer service-focused role coordinates pickup and delivery, enters load information into our record-keeping software, and ensures customers, suppliers, and transportation partners receive accurate information and documentation.

The role also supports reporting, data entry, audits, research, and process-improvement projects