Entry-Level Logistics Coordinator & Customer Service Pro

Circle Logistics Inc.; Fort Wayne (IN); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Health, vision, and dental insurance

401(k) Plan

Job summary

Circle Logistics, a leading 3PL based in Fort Wayne, Indiana, invites you to join as a Customer Service Representative and Entry-Level Logistics Coordinator. In this full-time role, you'll coordinate day-to-day shipments, provide clear customer communication, and support load documentation.

You'll receive hands-on training from day one, grow with a fast-moving team, and benefit from a comprehensive benefits package including insurance and paid time off.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• 1–3 years of related experience in customer service/logistics.

Responsibilities

• Enter new load orders into our proprietary web-based software.
• Initiate “check calls” to track and trace drivers on all pickups and deliveries.
• Communicate internally with drivers to ensure accurate documentation.
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays.
• Maintain and collect proper paperwork for each shipment.
• Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues.

Skills

Customer service

Operations

Data entry

Call center

Dispatch

Logistics

Attention to detail

Time management

Google Drive

Microsoft Office

Communication skills

Teamwork

Education

High school diploma

Associate degree preferred

Tools

Google Drive

Microsoft Suite

Job description

Circle Logistics, a leading 3PL based in Fort Wayne, Indiana, invites you to join as a Customer Service Representative and Entry-Level Logistics Coordinator. In this full-time role, you'll coordinate day-to-day shipments, provide clear customer communication, and support load documentation.

You'll receive hands-on training from day one, grow with a fast-moving team, and benefit from a comprehensive benefits package including insurance and paid time off.