Entry-Level Logistics Coordinator & Customer Service Pro

Circle Logistics Inc.; Fort Wayne (IN); Hybrid; USD 29.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health, Vision, and Dental Insurance

401(k) Plan

Paid holidays and PTO

Zusammenfassung

Circle Logistics is seeking a motivated Customer Service Representative to support day-to-day shipments and provide clear, proactive communication across our operations team in Fort Wayne. This entry‑level role includes hands‑on training, full‑time hours, and a path for advancement in a fast‑moving 3PL environment, with a focus on accuracy, responsiveness, and teamwork.

You will enter load orders, check on driver progress, coordinate with Sales and Dispatch, and help ensure on‑time deliveries

Qualifikationen

• 1–3 years in customer service or logistics
• Strong attention to detail
• Ability to prioritize and multi-task
• Proficiency with Google Drive and MS Office
• Excellent written and verbal communication
• Excellent teamwork

Aufgaben

• Enter new load orders into our proprietary web-based software
• Initiate check calls to track and trace drivers
• Communicate with drivers to ensure accurate documentation
• Monitor freight online to ensure delivery times and notify customers of delays
• Maintain and collect proper paperwork for each shipment
• Collaborate with Sales and Dispatch to meet customer needs

Kenntnisse

Customer service

Data entry

Call center

Dispatch

Logistics

Attention to detail

Communication

Teamwork

Microsoft Office

Ausbildung

High school diploma

Associate's degree preferred

Call center experience bonus

Tools

Google Drive

Microsoft Office

Jobbeschreibung

Circle Logistics is seeking a motivated Customer Service Representative to support day-to-day shipments and provide clear, proactive communication across our operations team in Fort Wayne. This entry‑level role includes hands‑on training, full‑time hours, and a path for advancement in a fast‑moving 3PL environment, with a focus on accuracy, responsiveness, and teamwork.

You will enter load orders, check on driver progress, coordinate with Sales and Dispatch, and help ensure on‑time deliveries