Logistics & Customer Success Coordinator

Socket.dev

Normal (IL)

On-site

USD 40,000 - 50,000

Full time

5 days ago

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Job summary

Circular Services in Bloomington, IL is seeking a full-time Sales Coordinator to support Procurement and Commodity Sales. This administrative and customer-service role focuses on coordinating pickups/deliveries, data entry into logistics software, and ensuring accurate information for customers, suppliers, and transport partners.

You'll contribute to reporting, audits, and process improvements while helping strengthen service and operational performance.

Qualifications

Associate's degree in Business Administration or a related field is required.
Strong customer service and interpersonal skills.
Strong organization, prioritization, and multitasking skills.
Proficient in Microsoft Excel and general computer applications.
Dependable with consistent attendance and follow-through.
Ability to remain calm and solutions-focused in urgent situations.

Responsibilities

Providing front-line customer service to accounts.
Processing service requests for pick-ups and deliveries.
Scheduling with pick-up and delivery sites.
Data entry in primary logistics software.
Requesting quotes from and hiring third-party freight haulers.
Organizing open orders, delivery appointments, requests, etc. to ensure all customers are serviced efficiently and profitably.
Solving problems as they arise, often in urgent situations.
Working various short- and long-term research and improvement projects as needed.