Sales Coordinator

Socket.dev; Normal (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Circular Services in Bloomington, IL is seeking a full-time Sales Coordinator to support Procurement and Commodity Sales. This administrative and customer-service role focuses on coordinating pickups/deliveries, data entry into logistics software, and ensuring accurate information for customers, suppliers, and transport partners.

You'll contribute to reporting, audits, and process improvements while helping strengthen service and operational performance.

Qualifications

• Associate's degree in Business Administration or a related field is required.
• Strong customer service and interpersonal skills.
• Strong organization, prioritization, and multitasking skills.
• Proficient in Microsoft Excel and general computer applications.
• Dependable with consistent attendance and follow-through.
• Ability to remain calm and solutions-focused in urgent situations.

Responsibilities

• Providing front-line customer service to accounts.
• Processing service requests for pick-ups and deliveries.
• Scheduling with pick-up and delivery sites.
• Data entry in primary logistics software.
• Requesting quotes from and hiring third-party freight haulers.
• Organizing open orders, delivery appointments, requests, etc. to ensure all customers are serviced efficiently and profitably.
• Solving problems as they arise, often in urgent situations.
• Working various short- and long-term research and improvement projects as needed.

Skills

Customer service

Multitasking

Administrative skills

Education

Associate's degree in Business Administration or related field

Tools

Microsoft Excel

Logistics software

Record-keeping software

Job description

About Circular Services

Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling and organics company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused.

About the Role:

Circular Services is seeking a full-time Sales Coordinator to support our Procurement and Commodity Sales teams from our Bloomington, IL office. This is an administrative and customer service-focused role rather than a direct sales position. Once recycled material has been procured from a supplier and sold to an end-user, the Sales Coordinator manages the customer service and logistics process, including coordinating pickup and delivery, entering load information into our record-keeping software, and ensuring customers, suppliers, and transportation partners receive accurate information and documentation. The role also supports reporting, data entry, audits, research, and process-improvement projects that help strengthen service and operational performance.

Benefits:

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account (FSA)
• 401k with company match
• Paid Parental Leave
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

Responsibilities:

• Providing front-line customer service to accounts
• Processing service requests for pick-ups and deliveries
• Scheduling with pick-up and delivery sites
• Data entry in primary logistics software
• Requesting quotes from and hiring third-party freight haulers
• Organizing open orders, delivery appointments, requests, etc. to ensure all customers are serviced efficiently and profitably
• Solving problems as they arise, often in urgent situations
• Working various short- and long-term research and improvement projects as needed

Ideal Candidate will:

• Truly like working in a multi-tasking, people interaction oriented work place
• Be capable of doing detailed work, prioritizing and organizing their work for maximum effectiveness
• Have great Excel and computer, administrative skills
• Be very dependable, with excellent attendance
• Have a stable job history
• Work positively and effectively with a wide variety of customers, vendors, co-workers and others

Minimum Job Qualifications:

• Associate's degree in Business Administration or a related field.
• Strong customer service and interpersonal skills.
• Strong organization, prioritization, and multitasking skills.
• Proficient in Microsoft Excel and general computer applications.
• Dependable with consistent attendance and follow-through.
• Ability to remain calm and solutions-focused in urgent situations.

EEOC:

Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.