Logistics Customer Service Specialist

DSV Road GmbH; Pooler (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

DSV is hiring a Customer Service Representative in Pooler, GA to build rapport with clients by delivering exceptional service and accurate data entry for shipping and receiving. The CSR will process orders, run shipments from the WMS, and ensure timely documentation and communication with customers.

The role requires a high school diploma and at least 1 year in customer service, with the ability to adapt to a fast-paced warehouse setting.

Qualifications

• High school diploma or GED required.
• 1 year experience in customer service preferred.
• Able to work in a warehouse environment with varying temperatures.

Responsibilities

• Process and input customer orders accurately.
• Operate WMS to run and print shipments.
• Prepare shipping and receiving related paperwork.
• Maintain accurate data for orders, shipments, and inventories.
• Communicate with customers regarding order status and issues.
• Coordinate with departments to meet service standards.
• Assist drivers during check-in and support office tasks.

Skills

MS Office

WMS

Customer Service

Data Entry

Education

High School Diploma

Job description

DSV is hiring a Customer Service Representative in Pooler, GA to build rapport with clients by delivering exceptional service and accurate data entry for shipping and receiving. The CSR will process orders, run shipments from the WMS, and ensure timely documentation and communication with customers.

The role requires a high school diploma and at least 1 year in customer service, with the ability to adapt to a fast-paced warehouse setting.