Logistics Customer Service & Data Entry Specialist

Dsv Air & Sea SAU; Pooler (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

DSV in Pooler, Georgia is seeking a Customer Service Representative to deliver exceptional service to clients, input orders accurately, and support shipping and receiving activities at the site.

As part of the team, you will maintain data integrity in the WMS, assist with invoicing, and coordinate with internal departments to meet service standards while ensuring a positive customer experience.

Qualifications

• High school diploma or GED required.
• Approximately 1 year of customer service experience.
• Able to work in warehouse environment and handle varying temperatures.

Responsibilities

• Process and input all customer orders.
• Run shipments from WMS and generate related paperwork.
• Verify product availability and maintain accurate shipping/receiving records.
• Communicate with customers to respond to inquiries and resolve issues.
• Coordinate with departments to ensure service standards are met.
• Assist in invoicing accuracy and credit changes.

Skills

Customer service

Data entry

MS Office

WMS familiarity

Education

High school diploma

Tools

WMS software

Excel

Job description

DSV in Pooler, Georgia is seeking a Customer Service Representative to deliver exceptional service to clients, input orders accurately, and support shipping and receiving activities at the site.

As part of the team, you will maintain data integrity in the WMS, assist with invoicing, and coordinate with internal departments to meet service standards while ensuring a positive customer experience.