Logistics Customer Service Specialist

DSV - Global Transport and Logistics; Pasadena (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

DSV – Global Transport and Logistics in Pasadena, USA, seeks a Customer Service Agent (CSR) to deliver exceptional service by accurately entering shipping and receiving data and processing orders to support site operations.

You will interact with customers, coordinate with warehouse teams, and maintain precise documentation in a fast-paced environment. A high school diploma and about one year in customer service are required; proficiency in MS Office and WMS is expected.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service.
• Able to work in warehouse temperatures year-round.

Responsibilities

• Process and input all customer orders.
• Enter and verify data for orders, shipments and receipts.
• Maintain accurate shipping and receiving documents.
• Communicate with customers and internal teams to resolve inquiries.
• Greet visitors and handle basic clerical tasks as needed.
• Support overtime work when required.

Skills

Intermediate computer skills

MS Office applications

WMS functions

English language skills

Education

High school diploma or GED

Tools

WMS

MS Office

Job description

DSV – Global Transport and Logistics in Pasadena, USA, seeks a Customer Service Agent (CSR) to deliver exceptional service by accurately entering shipping and receiving data and processing orders to support site operations.

You will interact with customers, coordinate with warehouse teams, and maintain precise documentation in a fast-paced environment. A high school diploma and about one year in customer service are required; proficiency in MS Office and WMS is expected.