Logistics Customer Service Specialist

DSV Air & Sea Inc.; Walton (KY); On-site; USD 33,000 - 36,000; Full time

Job summary

DSV Walton in the USA seeks a Customer Service Agent to deliver exceptional client service, manage orders, and support warehouse operations. The role emphasizes accurate data entry for orders, shipments, and inventory, with attention to timely communication and invoicing.

Shift options include day and overnight schedules with differential. Candidates should have a high school diploma or GED and at least 1 year in customer service, along with proficiency in MS Office and basic warehouse systems;

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Ensure accuracy of receiving and shipping documents.
• Enter and verify data regarding customer orders, shipments, receipts, inventories.

Skills

Customer Service

MS Office

Data Entry

English

Communication

Education

High School Diploma or GED

Tools

WMS

Job description

DSV Walton in the USA seeks a Customer Service Agent to deliver exceptional client service, manage orders, and support warehouse operations. The role emphasizes accurate data entry for orders, shipments, and inventory, with attention to timely communication and invoicing.

Shift options include day and overnight schedules with differential. Candidates should have a high school diploma or GED and at least 1 year in customer service, along with proficiency in MS Office and basic warehouse systems;