Logistics Customer Operations Specialist

RXO; Minnesota; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO

Holidays

Volunteer time off

Life insurance

Jury duty

Tuition reimbursement

Job summary

RXO seeks a Customer Operations Representative in Minnesota to support Sales with key accounts, enter loads, schedule pickups, and track shipments. You will resolve issues to ensure a positive customer experience and maintain accurate records in the Transportation Management System (TMS).

Experience in customer service or sales is valued, along with excellent communication and attention to detail in a fast-paced environment. This role offers competitive pay and potential bonus or commission.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivated with ability to work with minimal supervision.
• Ability to thrive in a fast-paced environment.
• Strong attention to detail and follow-up on issues.
• Experience tracking shipments and coordinating with multiple stakeholders.

Responsibilities

• Maintain reports and track shipments from start to finish.
• Enter loads and notes; prepare loads for accounting in the TMS.
• Schedule pickups/deliveries with warehouses and customers.
• Communicate shipment and billing updates to Sales Manager and Carrier Operations.

Skills

Verbal communication

Written communication

Self-motivated

Team player

Fast-paced environment

Attention to detail

Problem solving

Tools

Transportation Management System (TMS)

Job description

RXO seeks a Customer Operations Representative in Minnesota to support Sales with key accounts, enter loads, schedule pickups, and track shipments. You will resolve issues to ensure a positive customer experience and maintain accurate records in the Transportation Management System (TMS).

Experience in customer service or sales is valued, along with excellent communication and attention to detail in a fast-paced environment. This role offers competitive pay and potential bonus or commission.