Logistics Customer Operations Specialist

RXO, Inc.; Gainesville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with company match

Company-paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off and company holidays

Job summary

RXO, Inc. is seeking a Customer Operations Representative to improve logistics and customer experience. In this role, you'll manage reports, track shipments, solve issues, and engage with customers to ensure a smooth transportation process.

The position requires excellent communication skills and the ability to thrive in a fast-paced environment. A minimum of one year in customer service or related experience is preferred, along with strong problem-solving abilities. Join RXO for significant career development opportunities!

Qualifications

• 1 year of sales or customer service experience preferred.
• 1 year of related experience and/or training in the transportation industry.
• Solid attention to detail and follow-up skills.

Responsibilities

• Support Sales with managing key accounts.
• Track shipments and communicate with customers.
• Enter information into the Transportation Management System.

Skills

Excellent verbal and written communication skills

Self-motivated work style

Ability to work in a fast-paced environment

Job description

RXO, Inc. is seeking a Customer Operations Representative to improve logistics and customer experience. In this role, you'll manage reports, track shipments, solve issues, and engage with customers to ensure a smooth transportation process.

The position requires excellent communication skills and the ability to thrive in a fast-paced environment. A minimum of one year in customer service or related experience is preferred, along with strong problem-solving abilities. Join RXO for significant career development opportunities!