Logistics Customer Care Specialist (Full-Time)

Cedar Global; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Positive work environment

Career growth opportunities

Work-life balance

Professional development and training

Job summary

Cedar Global, a Tucson, AZ-based company, seeks a Customer Service Representative for a full-time role. The position involves handling client inquiries, resolving issues, and ensuring overall satisfaction.

Salary is negotiable with an application deadline of November 23, 2026, and a strong emphasis on customer-focused service. Ideal candidates will have excellent communication skills, English proficiency, and experience with customer relationship management systems.

Qualifications

• Bachelor's degree or equivalent experience.
• Previous customer service/sales experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Respond to client inquiries via phone, email, and chat.
• Resolve customer issues and complaints to ensure satisfaction.
• Maintain and update customer records and track interactions.
• Collaborate with internal teams to fulfill service requests.
• Keep up-to-date with policies and industry trends.
• Support process improvements and best practices in CS.

Skills

Customer service

Communication

Teamwork

Problem solving

Microsoft Office

Education

Bachelor's degree

Tools

CRM systems

Job description

Cedar Global, a Tucson, AZ-based company, seeks a Customer Service Representative for a full-time role. The position involves handling client inquiries, resolving issues, and ensuring overall satisfaction.

Salary is negotiable with an application deadline of November 23, 2026, and a strong emphasis on customer-focused service. Ideal candidates will have excellent communication skills, English proficiency, and experience with customer relationship management systems.