Logistics Customer Care Specialist – Tampa

CDS Logistics; Tampa (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

CDS Logistics in Tampa, FL is seeking a Customer Service Representative to support daily logistics operations. This daytime, full-time role requires strong organization and excellent communication to handle client accounts and respond to inquiries.

Ideal candidates have 2+ years in customer service within logistics, the ability to coordinate with drivers and internal teams, and bilingual English/Spanish is a plus. On-site work environment with open collaboration.

Qualifikationen

• 2+ years of experience in customer service in logistics preferable.
• 1-3 years Administrative or Customer Service experience in logistics industry required.

Aufgaben

• Manage client-specific programs.
• Make outbound calls and schedule deliveries in Tampa.
• Follow up on customer inquiries not immediately resolved.
• Maintain relationships with client personnel and internal teams.
• Enter and retrieve information using computer systems to update records.
• Coordinate with other departments to complete tasks.

Kenntnisse

Customer service

Bilingual English/Spanish

Ausbildung

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Jobbeschreibung

CDS Logistics in Tampa, FL is seeking a Customer Service Representative to support daily logistics operations. This daytime, full-time role requires strong organization and excellent communication to handle client accounts and respond to inquiries.

Ideal candidates have 2+ years in customer service within logistics, the ability to coordinate with drivers and internal teams, and bilingual English/Spanish is a plus. On-site work environment with open collaboration.