Logistics Customer Service Specialist

DSV Air & Sea Inc.; Pasadena (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

DSV, a global leader in transport and logistics, invites applications for the Customer Service Agent (CSR) at our Pasadena site. The CSR builds rapport with clients and ensures accurate and timely data entry for shipping and receiving, plus order processing to support site operations.

You will collaborate across departments, handle inquiries, verify invoicing, and maintain records. The role requires attention to detail, ability to multi-task, and strong English communication.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated warehouse temperatures.

Responsibilities

• Process and input all customer orders.
• Run stock and shipping reports; verify product availability.
• Ensure accuracy of receiving/shipping documents and data entry.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

MS Office

WMS

Job description

DSV, a global leader in transport and logistics, invites applications for the Customer Service Agent (CSR) at our Pasadena site. The CSR builds rapport with clients and ensures accurate and timely data entry for shipping and receiving, plus order processing to support site operations.

You will collaborate across departments, handle inquiries, verify invoicing, and maintain records. The role requires attention to detail, ability to multi-task, and strong English communication.