Logistics Customer Service Specialist (Shift Differential)

Dsv Air & Sea SAU; Kentucky; On-site; USD 34,000 - 37,000; Full time

Job summary

DSV is seeking a Customer Service Agent (CSR) at our Walton, KY site. Responsibilities include accurate data entry, processing customer orders, and coordinating with multiple departments to ensure timely shipments and invoicing.

You will act as the main liaison for customers, maintaining strong relationships while adhering to quality and safety standards. The role requires a high school diploma, at least 1 year in customer service, and proficient MS Office skills.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in customer service-related capacity.
• English language proficiency is required for both written and verbal communication.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Expedite orders as needed and notify customers of activity.
• Maintain accurate documentation and records for shipping and receiving.
• Communicate with customers and other departments to ensure service levels.

Skills

MS Office

English

Education

High school diploma

Job description

DSV is seeking a Customer Service Agent (CSR) at our Walton, KY site. Responsibilities include accurate data entry, processing customer orders, and coordinating with multiple departments to ensure timely shipments and invoicing.

You will act as the main liaison for customers, maintaining strong relationships while adhering to quality and safety standards. The role requires a high school diploma, at least 1 year in customer service, and proficient MS Office skills.