Logistics CSR Admin — Data & Ops Support

FST Logistics; Dublin (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

FST Logistics, Inc. in Dublin, OH is seeking a CSR Administrator to support the Transportation Customer Service team.

The role focuses on high-level administrative duties, data entry, and daily reporting for customer accounts while serving as a supplemental contact for customers with inquiries or concerns. The ideal candidate will have at least 1 year of logistics experience, strong written and verbal communication skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• 1 year logistics industry experience preferred.
• Proven accuracy in reporting and data entry.
• Strong written and verbal communication.

Responsibilities

• Provide high-level administrative support to the Transportation Customer Service Department.
• Serve as a supplemental contact for customers regarding inquiries or questions.
• Enter data accurately and generate daily reports for customer accounts.
• Support the operator line by answering and directing calls to appropriate personnel.
• Collaborate with cross-functional FST teams across warehouse and transportation divisions.
• Ensure compliance with defined business processes and use of all technology platforms as defined by FST.
• Understand contractual agreement details and expirations and coordinate with cross-functional teams.

Skills

Data entry

Customer service

Written communication

Verbal communication

Multi-tasking

Microsoft Word

Excel

Outlook

Tools

MS Office

Job description

FST Logistics, Inc. in Dublin, OH is seeking a CSR Administrator to support the Transportation Customer Service team.

The role focuses on high-level administrative duties, data entry, and daily reporting for customer accounts while serving as a supplemental contact for customers with inquiries or concerns. The ideal candidate will have at least 1 year of logistics experience, strong written and verbal communication skills, and proficiency with Word, Excel, and Outlook.