Logistics CSR Administrator: Data-Driven Support

Armada Staffing Group; Dublin (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Armada Staffing Group in Dublin, OH is seeking a CSR Administrator to support the Transportation Customer Service Department with high-level admin duties, data entry, and daily reporting for key accounts. You will be a supplemental contact for customers, helping address general inquiries and escalations.

This role requires reliable communication, accuracy, and the ability to manage multiple tasks with interruptions while coordinating with warehouse and transportation teams.

Qualifications

• 1+ year in logistics or transportation operations.
• Accurate reporting and data entry demonstrated.
• Strong written and verbal communication.
• Ability to manage multiple tasks with interruptions.

Responsibilities

• Perform high-level administrative duties supporting the Transportation Customer Service Department.
• Serve as supplemental contact for customers on inquiries or concerns.
• Focus on accurate data entry and daily reports for customer accounts.
• Support operator line by answering and directing calls.
• Escalate information and collaborate with warehouse and transportation teams.
• Adhere to defined business processes and use of company platforms.
• Understand contract details and expirations and coordinate with teams.

Skills

Communication

Time management

Multitasking

Data entry

Teamwork

Ownership

Written/verbal communication

Tools

Word

Excel

Outlook

Job description

Armada Staffing Group in Dublin, OH is seeking a CSR Administrator to support the Transportation Customer Service Department with high-level admin duties, data entry, and daily reporting for key accounts. You will be a supplemental contact for customers, helping address general inquiries and escalations.

This role requires reliable communication, accuracy, and the ability to manage multiple tasks with interruptions while coordinating with warehouse and transportation teams.