Logistics Client Solutions Specialist

Pegasus Logistics Group; Headquarters (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Pegasus Logistics Group is hiring for a position focused on responding to customer inquiries through telephone, e‑mail, or chat. The role primarily involves resolving customer problems, analyzing service needs, and communicating solutions effectively.

Candidates must have a High School diploma, with a preference for a Bachelor's degree. A minimum of 1 year of freight forwarding experience is required. The work hours are from 12:00 p.m. to 9:00 p.m.

Qualifications

• 1+ years freight forwarding experience.
• Self-managed and highly motivated with a strong work ethic.
• Capable of resolving complex inquiries.

Responsibilities

• Responds to customer inquiries via phone, e-mail, or chat.
• Analyzes service needs and coordinates solutions.
• Records activities and researches product information.

Skills

Verbal communication

Written communication

Problem-solving

Customer service

Education

High School diploma or equivalent

Bachelor’s degree

Tools

Excel

Customer relationship application

Job description

Pegasus Logistics Group is hiring for a position focused on responding to customer inquiries through telephone, e‑mail, or chat. The role primarily involves resolving customer problems, analyzing service needs, and communicating solutions effectively.

Candidates must have a High School diploma, with a preference for a Bachelor's degree. A minimum of 1 year of freight forwarding experience is required. The work hours are from 12:00 p.m. to 9:00 p.m.