A leading transportation management company is seeking an individual to manage freight orders, develop strong customer relationships, and track shipments. The ideal candidate will possess excellent communication and customer service skills, along with a high school diploma or GED equivalent. Experience in the transportation industry or customer service is required. This position involves making timely communications and working efficiently to satisfy customer needs.
Qualifications
1-2 years work experience in the transportation industry or customer service.
Inside sales or other sales experience preferred.
Experience working in a deadline-driven environment preferred.
Responsibilities
Solicit and manage freight orders from customers.
Develop and maintain strong customer relationships.
Track and trace all active orders and provide updates.
Skills
Excellent communication skills
Customer service proficiency
Ability to multitask
Education
High school diploma or GED equivalent
Tools
Microsoft Office
Job description
A leading transportation management company is seeking an individual to manage freight orders, develop strong customer relationships, and track shipments. The ideal candidate will possess excellent communication and customer service skills, along with a high school diploma or GED equivalent. Experience in the transportation industry or customer service is required. This position involves making timely communications and working efficiently to satisfy customer needs.