Lockbox Payments Processing Specialist

Fifth Third Bank; Westmont (IL); On-site; USD 44,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with match

Employee stock purchase plan

Flexible PTO

Leave programs

Wellness benefits

Job summary

Fifth Third Bank in Westmont, IL is seeking a detail-oriented Lockbox Payment Processor to operate low speed extraction equipment and manually extract payments from envelopes according to client specs.

You will meet production and quality standards, perform routine maintenance, and ensure compliance with safety procedures while handling confidential customer information. This position offers competitive benefits and a base salary range of 43,680 to 67,700 USD, with incentive potential.

Qualifications

• High school diploma or equivalent.
• One year experience in a production or Lockbox environment preferred.
• Attention to detail.

Responsibilities

• Set up and operate Low Speed Extraction Equipment to cut open mail.
• Manually extract payments from envelopes and sort checks/invoices per client specs.
• Prepare deposits according to customer instructions and workflow.
• Maintain knowledge of multiple customers and procedures, including specialized processing for tax/Healthcare accounts.
• Meet and maintain production and quality standards.
• Review, sort, and audit materials as needed.
• Notify management of equipment issues.
• Complete all required paperwork and report on machine productivity.
• Perform routine maintenance of machinery and housekeeping around equipment.
• Follow safety procedures and protect customer confidentiality.
• Perform quality checks and basic troubleshooting of machinery.
• Perform other duties as assigned.

Skills

Attention to detail

Education

High school diploma or equivalent

Job description

Fifth Third Bank in Westmont, IL is seeking a detail-oriented Lockbox Payment Processor to operate low speed extraction equipment and manually extract payments from envelopes according to client specs.

You will meet production and quality standards, perform routine maintenance, and ensure compliance with safety procedures while handling confidential customer information. This position offers competitive benefits and a base salary range of 43,680 to 67,700 USD, with incentive potential.