Lockbox Payments Processor: Precision Data Entry

KeyCorp; Cincinnati (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

PTO and Health & Dental benefits

Job summary

KeyCorp in Cincinnati seeks a detail-oriented Utility Lockbox Processor to handle processing of utility customer payments from lockbox services, extracting checks and remittance stubs, and performing high-volume data entry into processing systems.

You will balance batches, reconcile transactions, scan documents, research discrepancies, and meet daily productivity and accuracy standards while maintaining security and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Experience in data entry, payment processing, lockbox, banking, or operations preferred.
• Strong keyboarding and numeric data entry skills.
• Excellent attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to perform repetitive tasks while maintaining high levels of accuracy.

Responsibilities

• Open, sort, and prepare incoming utility payment mail for processing.
• Extract checks, remittance stubs, and related payment documents from envelopes.
• Verify payment information and identify exceptions requiring additional review.
• Perform high-volume data entry of payment information into processing systems.
• Balance payment batches and reconcile processed transactions.
• Scan and image payment documents according to established procedures.
• Research and resolve payment discrepancies, missing information, and processing exceptions.
• Meet daily productivity, quality, and turnaround time requirements.
• Adhere to all security, compliance, and confidentiality guidelines for handling customer financial information.
• Maintain accurate records and documentation of processed transactions.
• Support departmental goals and assist with other lockbox processing tasks as assigned.

Skills

Keyboarding

Numeric data entry

Attention to detail

Independence

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

KeyCorp in Cincinnati seeks a detail-oriented Utility Lockbox Processor to handle processing of utility customer payments from lockbox services, extracting checks and remittance stubs, and performing high-volume data entry into processing systems.

You will balance batches, reconcile transactions, scan documents, research discrepancies, and meet daily productivity and accuracy standards while maintaining security and confidentiality.