Lockbox Payment Processor M-F 8am-4:30pm

Fifth Third Bank; Westmont (IL); On-site; USD 44,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with match

Employee stock purchase plan

Flexible PTO

Leave programs

Wellness benefits

Job summary

Fifth Third Bank in Westmont, IL is seeking a detail-oriented Lockbox Payment Processor to operate low speed extraction equipment and manually extract payments from envelopes according to client specs.

You will meet production and quality standards, perform routine maintenance, and ensure compliance with safety procedures while handling confidential customer information. This position offers competitive benefits and a base salary range of 43,680 to 67,700 USD, with incentive potential.

Qualifications

• High school diploma or equivalent.
• One year experience in a production or Lockbox environment preferred.
• Attention to detail.

Responsibilities

• Set up and operate Low Speed Extraction Equipment to cut open mail.
• Manually extract payments from envelopes and sort checks/invoices per client specs.
• Prepare deposits according to customer instructions and workflow.
• Maintain knowledge of multiple customers and procedures, including specialized processing for tax/Healthcare accounts.
• Meet and maintain production and quality standards.
• Review, sort, and audit materials as needed.
• Notify management of equipment issues.
• Complete all required paperwork and report on machine productivity.
• Perform routine maintenance of machinery and housekeeping around equipment.
• Follow safety procedures and protect customer confidentiality.
• Perform quality checks and basic troubleshooting of machinery.
• Perform other duties as assigned.

Skills

Attention to detail

Education

High school diploma or equivalent

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Performs a variety of routine operator duties on a production machine, following well-defined and established procedures.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set up and operate Low Speed Extraction Equipment that is designed to cut open mail at a low speed.

• Manually extract payments from envelopes, separating and sorting checks and invoices in order to prepare deposit in accordance with client specifications and required workflow.

• Operator will extract the mail and prepare the payments for processing according to each customer’s specific instructions.

• Has gained an increased level of knowledge of multiple customers and procedures. This includes specialized processing for tax accounts, Healthcare accounts and other accounts with unique processing requirements.

• Meet and maintain production and quality standards as set by the assigned department.

• Review, sort, and audit materials as needed.

• Communicate equipment issues, as occurring, to management team.

• Complete all assigned paperwork and report on machines productivity.

• Perform routine maintenance of machinery.

• Perform general housekeeping on and around machine.

• Perform all work in accordance with established safety procedures.

• Comply with banking Regulations as they relate to customer confidentiality.

• Perform quality checks and basic troubleshooting of machinery.

• Perform any other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or equivalent.

• One (1) year experience in a production or Lockbox environment preferred.

• Attention to detail.

WORKING CONDITIONS:

• Work is often physically strenuous.

• May be exposed to moving/vibrating objects, parts, and tools.

• May be exposed to dusty conditions, chemicals, and loud noises.

• Frequently kneels, squats, bends, and stands.

• Occasionally lifts and moves objects up to 25 lbs.

• Work frequently consists of repetitive motions.

At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits.

Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Lockbox Payment Processor M-F 8am-4:30pm

Total Base Pay Range 43,680.00 - 67,700.00 USD Annual

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html

LOCATION – Westmont, Illinois 60559

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.