Lock Desk Specialist: Mortgage Pricing & Analytics

MDC Holdings, Inc. / Richmond American Homes; Denver (CO); Hybrid; USD 71,000 - 87,000; Full time

Job summary

Richmond American Homes is seeking a Secondary Marketing Analyst to execute lock desk activities, verify pricing, and support timely lock transactions. You will work closely with internal teams to ensure data integrity and adherence to investor guidelines.

The role requires a Bachelor’s degree or equivalent, 2+ years in secondary marketing or related fields, and strong analytical skills. The position features standard office hours with potential remote flexibility and a comprehensive benefits

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 2 years of relevant experience, or equivalent (e.g., 6–8 years).
• Experience in secondary marketing, lock desk operations, mortgage pricing, or related consumer lending functions.
• Working knowledge of mortgage rate locks, pricing adjustments, and secondary market processes.

Responsibilities

• Process rate lock requests, ensuring accuracy and compliance with pricing guidelines, investor requirements, and internal policies.
• Verify loan pricing, lock terms, and system data to ensure alignment with approved programs and market conditions.
• Assist in resolving lock or pricing discrepancies by analyzing data, reviewing system inputs, and coordinating with internal partners.
• Monitor lock expirations, extensions, and changes to ensure timely updates and adherence to established procedures.
• Communicate lock confirmations, pricing details, and status updates to Loan Officers, Processors, and internal stakeholders.
• Maintain accurate records and documentation for all lock desk activities.
• Support daily pricing updates, including importing and validating rate sheets or pricing feeds as assigned.
• Identify recurring issues and elevate trends or concerns to leadership for further review.
• Provide guidance to entry-level team members regarding lock desk processes and resources.
• Contribute to a collaborative, service-focused environment within Secondary Marketing.

Skills

Analytical skills

Pricing knowledge

Communication

Multitasking

Education

Bachelor's degree or equivalent

Tools

LOS platforms

Pricing engines

Spreadsheets

Job description

Richmond American Homes is seeking a Secondary Marketing Analyst to execute lock desk activities, verify pricing, and support timely lock transactions. You will work closely with internal teams to ensure data integrity and adherence to investor guidelines.

The role requires a Bachelor’s degree or equivalent, 2+ years in secondary marketing or related fields, and strong analytical skills. The position features standard office hours with potential remote flexibility and a comprehensive benefits