Lock Desk Analyst

AmeriTrust Mortgage; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading mortgage company is seeking a detail-driven Lock Desk Analyst to ensure pricing accuracy and operational efficiency while delivering exceptional service. The ideal candidate will have 1-4 years of relevant experience, a strong knowledge of mortgage programs, and proficiency in MS Excel. You will play a key role in managing inquiries, locking loans, and supporting pricing configurations. This full-time position is essential for maintaining effective communication between clients and internal teams.

Qualifications

• 1-4 years of lock desk or pricing support experience required.
• Strong understanding of Conventional, FHA, VA, USDA, and NonQM mortgage programs.

Responsibilities

• Monitor the Lock Desk inbox and respond to inquiries promptly.
• Lock loans with investors and internal systems, and process all related data changes.
• Support pricing and eligibility rule configuration and maintenance.

Skills

Analytical skills

Attention to detail

Interpersonal communication

Time management

Education

Bachelor’s degree in finance or a related field

Tools

MS Excel

MeridianLink (LendingQB) Mortgage (LOS)

Job description

We are looking for a highly organized and detail-driven Lock Desk Analyst to join our team. As a key liaison between clients, internal teams, and capital markets, you will play an essential part in maintaining pricing accuracy, operational efficiency, and delivering exceptional service.

The ideal candidate brings strong analytical skills, an understanding of mortgage pricing, and the ability to excel both independently and collaboratively in a fast-paced environment.

Responsibilities:

• Monitor the Lock Desk inbox and respond to inquiries from clients and internal teams in a timely and accurate manner.
• Lock loans with investors and internal systems, process re locks, extensions, renegotiations, and all related data changes.
• Support pricing and eligibility rule configuration, testing, and maintenance within the LOS and external product and pricing engines.
• Produce reports for pipeline tracking, pricing exceptions, and operational metrics.
• Assist operations with difficult pricing scenarios such as high cost or HPML.

Experience and Skills:

• One to four years of lock desk or pricing support experience
• Knowledge of MS Excel
• Strong understanding of Conventional, FHA, VA, USDA, and NonQM mortgage programs
• Ability to manage multiple tasks in a fast paced environment
• Strong verbal, written, and interpersonal communication skills
• Strong attention to detail and critical thinking ability
• Bachelor’s degree in finance or a related field, preferred
• Prior experience with MeridianLink (LendingQB) Mortgage (LOS), preferred

Seniority level: Associate

Employment type: Full-time

Job function: General Business