Local Service Tax Expert & Community Advisor

Intuit, Inc.; El Paso (TX); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

401(k) Matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on Intuit products

Marketing support

Job summary

Intuit, Inc. is seeking TurboTax Local Service Experts to work on-site at TurboTax locations across the United States, delivering full-service tax preparation and expert advice to individuals and small businesses.

You will engage with local clients, build relationships, and collaborate with tax professionals to provide end-to-end support, from discovery to final tax outcomes, in a friendly community setting.

Qualifications

• Active PTIN required to file taxes.
• Minimum 3 years of paid tax return filing experience (30+ returns per season).
• Willing to upskill into bookkeeping, payroll, and advisory services.

Responsibilities

• Provide hands-on tax advice and complete preparation for clients.
• Support local growth through outreach and community events.
• Coordinate with tax specialists for complex scenarios.
• Deliver end-to-end Intuit experience in on-site meetings.
• Assist clients with deductions, amendments, and future planning.

Skills

Tax preparation

Customer service

Community outreach

Bilingual English/Spanish

Education

Enrolled Agent (EA)

CPA (Certified Public Accountant)

Practicing Attorney

Tools

Tax preparation software

CRM tools

Job description

Intuit, Inc. is seeking TurboTax Local Service Experts to work on-site at TurboTax locations across the United States, delivering full-service tax preparation and expert advice to individuals and small businesses.

You will engage with local clients, build relationships, and collaborate with tax professionals to provide end-to-end support, from discovery to final tax outcomes, in a friendly community setting.