Lobby Bar Bartender: Craft Cocktails & Guest Experience

TPG Hotels & Resorts; Storrs-Mansfield (CT); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Hotel discounts

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee assistance

Job summary

TPG Hotels & Resorts is seeking a Lobby Bar Bartender to craft cocktails, engage guests, and elevate the bar experience at our property. You will mix drinks, present beverages with flair, and ensure every guest receives a personalized service.

In this fast-paced environment, you'll maintain clean workstations, handle payments, and collaborate with servers and management to deliver seamless service. Flexible hours including evenings and weekends are required.

Qualifications

• Previous experience as a bartender or in the hospitality industry is preferred.
• Strong knowledge of mixology, cocktail recipes, and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good communication and active listening skills.
• Basic math skills for cash handling and order processing.
• Familiarity with relevant health and safety regulations.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Beverage Preparation: Skillfully mix and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, while adhering to established recipes and standards.
• Menu Knowledge: Possess an in-depth knowledge of the drink menu, including ingredients, flavor profiles, and presentation. Make recommendations to customers based on their preferences.
• Customer Interaction: Engage with customers in a friendly and professional manner. Take drink orders, offer suggestions, and provide a personalized experience.
• Presentation: Ensure drinks are visually appealing and well-presented, using garnishes and glassware appropriately to enhance the overall drink experience.
• Bar Setup and Maintenance: Prepare the bar area for service, ensuring that all necessary tools, ingredients, and supplies are available. Keep the bar area clean and organized throughout the shift.
• Cash Handling: Process payment transactions accurately, manage tabs, and handle cash and credit card transactions. Maintain an organized cash register and provide accurate change.
• Entertainment and Engagement: Provide entertainment and engage with customers by offering recommendations and creating a lively atmosphere. Tend to guests at the bar, making them feel welcomed and valued.
• Inventory Management: Monitor and manage beverage inventory, restocking supplies as needed and reporting any shortages to management. Assist with inventory counts and ordering.
• Compliance: Adhere to all relevant laws and regulations regarding the sale and consumption of alcohol. Verify customer age and refuse service to underage or intoxicated individuals.
• Collaboration: Work closely with other staff members, including servers, kitchen staff, and management, to ensure seamless service and guest satisfaction.

Skills

Bartending

Mixology

Customer service

Multitasking

Cash handling

Health & safety

Job description

TPG Hotels & Resorts is seeking a Lobby Bar Bartender to craft cocktails, engage guests, and elevate the bar experience at our property. You will mix drinks, present beverages with flair, and ensure every guest receives a personalized service.

In this fast-paced environment, you'll maintain clean workstations, handle payments, and collaborate with servers and management to deliver seamless service. Flexible hours including evenings and weekends are required.