PM Bartender

TPG Hotels and Resorts; Storrs (CT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Amazing hotel discounts

Part-time benefits available

Job summary

The Lobby Bar Bartender at TPG Hotels and Resorts provides an outstanding guest experience by crafting cocktails, engaging guests, and maintaining a vibrant bar atmosphere. You will prepare beverages, explain the menu, and deliver personalized service in a busy hotel setting.

Responsibilities include bar setup, cash handling, and collaboration with the service team to ensure smooth operations while upholding health and safety standards.

Qualifications

• Experience as bartender or in hospitality is preferred.
• Strong mixology knowledge and presentation skills.
• Excellent customer service and interpersonal abilities.
• Able to multitask and thrive in a fast-paced setting.
• Good communication and active listening skills.
• Basic math for cash handling and order processing.
• Familiar with health and safety regulations.
• Willing to work evenings, weekends and holidays.

Responsibilities

• Beverage preparation and serving of drinks according to recipes and standards.
• Know and explain menu items; make recommendations based on guest preferences.
• Engage with guests to provide a personalized bar experience.
• Ensure drinks are visually appealing and well-presented.
• Set up and maintain the bar area; keep it clean and organized.
• Process payments and manage tabs accurately.
• Provide entertainment and engage with guests to create a lively atmosphere.
• Monitor inventory and assist with reorder as needed.
• Follow all liquor laws and age verification procedures.
• Collaborate with servers, kitchen staff and management to ensure seamless service.

Skills

Bartender experience

Mixology knowledge

Cocktail recipes

Beverage presentation

Customer service

Interpersonal skills

Multitasking

Fast-paced environment

Communication

Active listening

Cash handling

Math skills

Health & safety regulations

Flexible hours

Job description

The Lobby Bar Bartender plays a vital role in guest satisfaction at the bar, utilizing their mixology skills, customer service abilities, and entertainment flair to provide guests with an outstanding experience. They expertly prepare and serve drinks, engage with guests, and enhance the overall atmosphere of the establishment.

The Lobby Bar Bartender plays a vital role in guest satisfaction at the bar, utilizing their mixology skills, customer service abilities, and entertainment flair to provide guests with an outstanding experience. They expertly prepare and serve drinks, engage with guests, and enhance the overall atmosphere of the establishment.

What You'll Be Doing

• Beverage Preparation: Skillfully mix and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, while adhering to established recipes and standards.
• Menu Knowledge: Possess an in-depth knowledge of the drink menu, including ingredients, flavor profiles, and presentation. Make recommendations to customers based on their preferences.
• Customer Interaction: Engage with customers in a friendly and professional manner. Take drink orders, offer suggestions, and provide a personalized experience.
• Presentation: Ensure drinks are visually appealing and well-presented, using garnishes and glassware appropriately to enhance the overall drink experience.
• Bar Setup and Maintenance: Prepare the bar area for service, ensuring that all necessary tools, ingredients, and supplies are available. Keep the bar area clean and organized throughout the shift.
• Cash Handling: Process payment transactions accurately, manage tabs, and handle cash and credit card transactions. Maintain an organized cash register and provide accurate change.
• Entertainment and Engagement: Provide entertainment and engage with customers by offering recommendations and creating a lively atmosphere. Tend to guests at the bar, making them feel welcomed and valued.
• Inventory Management: Monitor and manage beverage inventory, restocking supplies as needed and reporting any shortages to management. Assist with inventory counts and ordering.
• Compliance: Adhere to all relevant laws and regulations regarding the sale and consumption of alcohol. Verify customer age and refuse service to underage or intoxicated individuals.
• Collaboration: Work closely with other staff members, including servers, kitchen staff, and management, to ensure seamless service and guest satisfaction.

Skills And Requirements

• Previous experience as a bartender or in the hospitality industry is preferred.
• Strong knowledge of mixology, cocktail recipes, and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good communication and active listening skills.
• Basic math skills for cash handling and order processing.
• Familiarity with relevant health and safety regulations.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!