Lounge Bartender: Mixology & Guest Experience (Hotel Discounts)

TPG Hotels and Resorts; Washington (District of Columbia); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health, dental and vision

Disability insurance

Life insurance

Identity theft protection

FSA benefits

401(k) with company match

Paid time off

Employee assistance program

Hotel discounts

Job summary

TPG Hotels and Resorts in Washington, DC is seeking a Lounge Bartender to elevate guest experiences through expert mixology, friendly service, and engaging performance. You will craft cocktails and standard drinks, keep the bar organized, handle cash, and collaborate with servers to ensure seamless service during peak hours.

Join a dynamic team in a vibrant hotel setting that values guest satisfaction, safety, and quality. Evening and weekend availability is required.

Qualifications

• Previous experience as a bartender or in hospitality is preferred.
• Strong knowledge of mixology, cocktails, and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Good communication and active listening skills.
• Basic math for cash handling and order processing.
• Familiarity with health and safety regulations.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Beverage Preparation: Skillfully mix and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, while adhering to established recipes and standards.
• Menu Knowledge: Possess an in-depth knowledge of the drink menu, including ingredients, flavor profiles, and presentation. Make recommendations to customers based on their preferences.
• Customer Interaction: Engage with customers in a friendly and professional manner. Take drink orders, offer suggestions, and provide a personalized experience.
• Presentation: Ensure drinks are visually appealing and well-presented, using garnishes and glassware appropriately to enhance the overall drink experience.
• Bar Setup and Maintenance: Prepare the bar area for service, ensuring that all necessary tools, ingredients, and supplies are available. Keep the bar area clean and organized throughout the shift.
• Cash Handling: Process payment transactions accurately, manage tabs, and handle cash and credit card transactions. Maintain an organized cash register and provide accurate change.
• Entertainment and Engagement: Provide entertainment and engage with customers by offering recommendations and creating a lively atmosphere. Tend to guests at the bar, making them feel welcomed and valued.
• Inventory Management: Monitor and manage beverage inventory, restocking supplies as needed and reporting any shortages to management. Assist with inventory counts and ordering.
• Compliance: Adhere to all relevant laws and regulations regarding the sale and consumption of alcohol. Verify customer age and refuse service to underage or intoxicated individuals.
• Collaboration: Work closely with other staff members, including servers, kitchen staff, and management, to ensure seamless service and guest satisfaction.

Skills

Bartending experience

Mixology knowledge

Customer service

Multitasking

Communication skills

Cash handling

Health & safety

Flexible hours

Job description

TPG Hotels and Resorts in Washington, DC is seeking a Lounge Bartender to elevate guest experiences through expert mixology, friendly service, and engaging performance. You will craft cocktails and standard drinks, keep the bar organized, handle cash, and collaborate with servers to ensure seamless service during peak hours.

Join a dynamic team in a vibrant hotel setting that values guest satisfaction, safety, and quality. Evening and weekend availability is required.