Master Mixologist & Guest Experience Leader

TPG Hotels & Resorts; Wilmington (DE); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

401(k) Retirement Plan with Company 
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Paid Time Off, Vacation and Holidays

AMAZING HOTEL DISCOUNTS to any TPG物业

Job summary

TPG Hotels & Resorts is seeking a Lounge Bartender to elevate guest experiences at the hotel bar. You will craft and serve cocktails and beverages, engage guests with a friendly and entertaining presence, and maintain an organized, well-stocked bar area.

The role requires strong mixology knowledge, exceptional customer service, and the ability to work in a fast-paced setting, including evenings and weekends. Join our hospitality team for an exciting hotel environment with great benefits.

Qualifications

• Previous experience as a bartender or in hospitality is preferred.
• Strong knowledge of mixology, cocktail recipes, and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good communication and active listening skills.
• Basic math skills for cash handling and order processing.
• Familiarity with relevant health and safety regulations.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Prepare and serve a wide range of beverages following established recipes.
• Possess in-depth knowledge of the drink menu and make recommendations to customers.
• Engage with guests in a friendly, professional manner and provide a personalized experience.
• Ensure drinks are visually appealing with appropriate garnishes and glassware.
• Set up the bar and maintain cleanliness and organization throughout the shift.
• Process payments, manage tabs, and handle cash/credit transactions accurately.
• Provide entertainment and engage guests to create a lively bar atmosphere.
• Monitor beverage inventory and assist with restocking and ordering as needed.
• Adhere to laws and regulations for alcohol service and verify customer age.
• Collaborate with servers, kitchen staff, and management to ensure seamless service.

Skills

Mixology knowledge

Customer service

Multitasking

Communication

Cash handling

Health and safety

Flexible hours

Job description

TPG Hotels & Resorts is seeking a Lounge Bartender to elevate guest experiences at the hotel bar. You will craft and serve cocktails and beverages, engage guests with a friendly and entertaining presence, and maintain an organized, well-stocked bar area.

The role requires strong mixology knowledge, exceptional customer service, and the ability to work in a fast-paced setting, including evenings and weekends. Join our hospitality team for an exciting hotel environment with great benefits.