Loans, Tax & Collections Specialist

WAC-IL World Finance Corporation of Illinois; East Peoria (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Long-term disability

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Work-life balance

Job summary

World Finance has a Financial Services Representative role in East Peoria, IL, focused on loan sales, collections, tax services, and customer financial needs. You will engage in daily outbound calls, meet performance goals, and contribute to branch success in a fast-paced environment.

Compensation includes $16–$18 per hour with performance-based bonuses and opportunities for advancement within a supportive team and benefit-rich culture.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and reliable transportation.
• Ability to obtain required insurance licensing.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns and assist customers with tax-related questions in compliance with policies and regulations.
• Assist customers in person with loan applications, tax preparation services, payments, and account questions.

Skills

Sales experience

Customer service

Collections

Account management

Communication skills

Problem solving

Data entry

Education

High school diploma or equivalent

Job description

World Finance has a Financial Services Representative role in East Peoria, IL, focused on loan sales, collections, tax services, and customer financial needs. You will engage in daily outbound calls, meet performance goals, and contribute to branch success in a fast-paced environment.

Compensation includes $16–$18 per hour with performance-based bonuses and opportunities for advancement within a supportive team and benefit-rich culture.