Loans & Tax Services Rep — Sales, Collections & Growth

WAC-IL World Finance Corporation of Illinois; Bloomington (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Health, dental, vision, life insurance

Long-term disability

Paid holidays and vacation

Paid volunteer time

Mental health support

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services. The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers $16–$18 per hour with performance-based bonus opportunities and comprehensive benefits, with daily expectations and advancement opportunities in a fast-paced, customer-facing

Qualifications

• Prior sales or collections experience preferred.
• Ability to handle high-volume calls and difficult conversations.
• Proven track record of meeting goals in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Drive and close loan sales; explain terms and secure business.
• Outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts and arrange payments.
• Assist customers in person with loan applications and tax preparation services.
• Process payments and update account information in company systems.
• Maintain accurate records and compliant documentation.

Skills

Sales experience

Customer service

Collections

High-volume calls

Account management

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services. The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers $16–$18 per hour with performance-based bonus opportunities and comprehensive benefits, with daily expectations and advancement opportunities in a fast-paced, customer-facing