High-Impact Financial Services Rep—Loans, Tax & Collections

WAC-OK World Finance Company of Oklahoma, LLC; Shawnee (OK); Presencial; USD 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

Medical benefits

Paid holidays

Volunteer time

Resumo da oferta

World Finance seeks a Financial Services Representative to drive loan sales, manage past‑due accounts, prepare tax returns, and assist customers with financial needs in person. The role requires daily outbound calls, high‑volume collections, and meeting performance goals across sales, collections, tax services, and branch operations.

Compensation ranges from $15.50 to $17.50 per hour, with opportunities for performance bonuses and advancement.

Qualificações

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high‑volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast‑paced environment.
• Strong communication, problem‑solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsabilidades

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Thrive in a high‑volume, phone‑intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax‑related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax‑related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management

Conhecimentos

Sales experience

Customer service

Collections

Communication

Problem solving

Data entry

Organizational skills

Formação académica

High school diploma

Descrição da oferta de emprego

World Finance seeks a Financial Services Representative to drive loan sales, manage past‑due accounts, prepare tax returns, and assist customers with financial needs in person. The role requires daily outbound calls, high‑volume collections, and meeting performance goals across sales, collections, tax services, and branch operations.

Compensation ranges from $15.50 to $17.50 per hour, with opportunities for performance bonuses and advancement.