High-Impact Loan, Tax & Collections Specialist

World Finance; Bloomington (IL); Hybrid; USD 22,000 - 25,000; Full time

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs. The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with opportunities for advancement, and comprehensive benefits including major medical, dental, vision, life insurance, retirement

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• High school diploma or equivalent.
• Valid driver’s license and insurance.
• Ability to obtain required licensing (insurance).

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting arrangements.
• Assist customers in person with loan applications, tax services, payments, and issue resolution.
• Process payments, update accounts, and document activity in company systems.

Skills

Sales experience

Customer service

Collections experience

Account management

Education

High School diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs. The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with opportunities for advancement, and comprehensive benefits including major medical, dental, vision, life insurance, retirement