Loan Sales & Financial Services Specialist

World Finance Corporation of Illinois; Benton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Job summary

World Finance Corporation of Illinois is seeking a Financial Services Representative to drive loan sales, handle collections, and provide tax preparation assistance. The role includes extensive outbound calling, in-person customer meetings, and closely coordinating with branch teams to achieve sales and service goals.

The position offers performance-based earnings, strong growth opportunities, and comprehensive benefits, including a 401(k) plan with company match, holidays, and vacation time.

Qualifications

• Sales, customer service, collections, or account management experience with measurable results.
• Experience handling high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.
• Ability to obtain required insurance licensing.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Outbound outreach for collections, follow-ups, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.

Skills

Sales ability

Customer service

Collections

Account management

High-volume calls

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

World Finance Corporation of Illinois is seeking a Financial Services Representative to drive loan sales, handle collections, and provide tax preparation assistance. The role includes extensive outbound calling, in-person customer meetings, and closely coordinating with branch teams to achieve sales and service goals.

The position offers performance-based earnings, strong growth opportunities, and comprehensive benefits, including a 401(k) plan with company match, holidays, and vacation time.