Loan Specialist: Customer Care & Compliance

Brundage Management Company; Bloomington, Northern (IL, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Low-deductible medical plans

Telehealth

On-demand pay

401(k) with company match

Paid Time Off

Bonus opportunities

Career development and advancement

Formal and comprehensive training

Job summary

Sun Loan Company in Bloomington, IL is seeking a Loan Specialist to support the branch manager by processing loan applications, assembling documents, and ensuring regulatory compliance. You will contact customers about payments, facilitate extensions, and handle pay schedules to maintain office productivity.

Responsibilities include selling ancillary products, maintaining loan records, and providing accurate data entry.

Qualifications

• At least 1 year in customer service.
• High School diploma or GED preferred.
• Strong communication, sales, and organizational skills.
• Ability to maintain regulatory compliance and accurate records.
• Proficient with basic math and data entry.

Responsibilities

• Process loan applications accurately and assemble documents.
• Contact customers for payments and arrange extensions.
• Close loans by explaining requirements.
• Perform collection calls on overdue accounts.
• Enter payments and maintain loan data in the system.
• Oversee office operations in the manager's absence.

Skills

Customer service

Communication

Attention to detail

Sales skills

Time management

Education

High School Diploma or GED

Tools

Loan management software

Job description

Sun Loan Company in Bloomington, IL is seeking a Loan Specialist to support the branch manager by processing loan applications, assembling documents, and ensuring regulatory compliance. You will contact customers about payments, facilitate extensions, and handle pay schedules to maintain office productivity.

Responsibilities include selling ancillary products, maintaining loan records, and providing accurate data entry.