Loan Solutions Specialist (Customer Service & Collections)

Sun Loan Company; Kirksville (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Sun Loan Company is seeking a Loan Specialist in Kirksville, MO to support the branch manager by processing loan applications, assembling documents, and ensuring regulatory compliance. The role involves communicating with customers about payment arrangements and assisting with extensions and modifications as needed.

In the manager’s absence, this position helps oversee office operations to maintain continuity and productivity while contributing to growth through cross-selling ancillary products

Qualifications

• 1 year customer service experience in any field.
• 6 months collections experience is a plus.
• High School/GED preferred.
• Positive attitude, strong work ethic and collaborative approach.

Responsibilities

• Process loan applications accurately and assemble/verify loan documents.
• Ensure compliance with federal/state guidelines and company policy.
• Provide accurate paperwork processing and data entry in loan system.

Skills

Customer service

Collections

Communication

Organizational skills

Sales techniques

Education

High School/GED

Tools

Loan management software

Job description

Sun Loan Company is seeking a Loan Specialist in Kirksville, MO to support the branch manager by processing loan applications, assembling documents, and ensuring regulatory compliance. The role involves communicating with customers about payment arrangements and assisting with extensions and modifications as needed.

In the manager’s absence, this position helps oversee office operations to maintain continuity and productivity while contributing to growth through cross-selling ancillary products