Loan Servicing & Documentation Specialist

First PREMIER Bank in; Sioux Falls (SD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits (20+ hrs)

Dental and vision coverage

Paid time off

401(k) match

Employee wellness programs

Volunteer hours

Team events and celebrations

Job summary

First PREMIER Bank in Sioux Falls is seeking aLoan Documentation Specialist to support indirect and consumer single-collateral loans. You will validate loan data, ensure signatures and terms align, and categorize documents using imaging tools.

This role emphasizes accuracy, process discipline, and reliable processing of high-volume loan files. Responsibilities include reviewing disclosures and agreements, resolving routine issues, and participating in required training to stay current with

Qualifications

• Analyzes discrepancies, identifies root causes, and implements solutions.
• Communicates clearly and professionally, both verbally and in writing, with internal teams, vendors, and customers; builds relationships.
• Effectively prioritizes and manages multiple responsibilities.
• Handles high volumes of data and transactions while maintaining accuracy.
• Exhibits a high level of accuracy and precision when reviewing or processing information.
• Demonstrated computer literacy, including the ability to navigate standard office software is required.
• High school diploma or equivalent is preferred.

Responsibilities

• Validates the accuracy of loan data interfaced from the loan origination system to the core accounting system for indirect and consumer single-collateral loans.
• Reviews all documents to ensure required signatures are present, terms match, and no pages are missing or incorrect.
• Independently resolves standard issues such as missing signatures and incorrect VIN.
• Accurately identifies and assigns document types within consumer loan packets using imaging software.
• Reviews documents to determine correct classification and adds proper tagging.
• Uses imaging tools to categorize documents for imaging, archiving, and compliance.
• Participates in required training to maintain job knowledge and compliance.
• Completes annual in-person training and online courses on loan documentation procedures and regulatory requirements.
• Monitors assigned loan files to identify basic issues or discrepancies.
• Takes ownership of resolving routine problems and escalates complex concerns to senior team members.
• Supports process improvement by identifying repetitive tasks and proposing enhancements.
• Follows enterprise workflow tools and collaborates with other departments to complete tasks efficiently.

Skills

Discrepancy analysis

Clear communication

Prioritization

Data entry accuracy

High volume handling

Computer literacy

Banking concepts

Education

High school diploma or equivalent

Tools

Office software

Job description

First PREMIER Bank in Sioux Falls is seeking aLoan Documentation Specialist to support indirect and consumer single-collateral loans. You will validate loan data, ensure signatures and terms align, and categorize documents using imaging tools.

This role emphasizes accuracy, process discipline, and reliable processing of high-volume loan files. Responsibilities include reviewing disclosures and agreements, resolving routine issues, and participating in required training to stay current with