Loan Servicing Specialist – Growth & Benefits

First PREMIER Bank and PREMIER Bankcard; Sioux Falls (SD); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) match

Volunteer hours

Job summary

First PREMIER Bank and PREMIER Bankcard in Sioux Falls, SD is seeking a detail-oriented loan documentation specialist. You will generate and validate indirect and consumer loan documents, ensure accurate data setup, and image and file single-collateral loans in line with lender instructions.

Responsibilities include reviewing documents for signatures, verifying terms, and correcting discrepancies. You'll use imaging software, classify documents, and participate in training to stay compliant with

Qualifications

• Analyzes discrepancies and identifies root causes.
• Communicates clearly and professionally, both verbally and in writing, with internal teams, vendors, and customers; builds relationships.
• Effectively prioritizes and manages multiple responsibilities.
• Handles high volumes of data and transactions while maintaining accuracy.
• Exhibits a high level of accuracy and precision when reviewing or processing information.
• Demonstrated computer literacy, including the ability to navigate standard office software is required.

Responsibilities

• Validates the accuracy of loan data interfaced from the loan origination system to the core accounting system for indirect and consumer single-collateral loans.
• Reviews all documents to ensure required signatures are present, terms match what was entered into the system, and no pages are missing or incorrect. Independently resolves standard issues such as missing signatures, and incorrect VIN.
• Accurately identifies and assigns document types within straightforward consumer loan packets using specialized imaging software. Reviews documents such as applications, disclosures, security agreements, and collateral documentation to determine its correct classification. Uses tools like barcode generation or drag-and-drop functionality to ensure documents are properly categorized for imaging, archiving, and compliance with retention standards.
• Participates in required training to maintain and enhance job knowledge and compliance awareness. Completes annual in-person training and ongoing online courses to stay current on loan documentation procedures, system functionality, and regulatory requirements relevant to the role.
• Monitors assigned loan files and tasks to proactively identify basic issues or discrepancies in documentation, data entry, or system processing. Takes ownership of resolving routine problems and escalates more complex concerns to senior team members to ensure timely and accurate loan setup and servicing.
• Supports process improvement by identifying manual or repetitive tasks within daily workflows and suggesting potential enhancements. Follows guidance to use enterprise workflow tools and collaborates with other departments as needed to gather information and complete tasks efficiently and accurately.

Skills

Discrepancy analysis

Communication skills

Prioritization

Data handling

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

First PREMIER Bank and PREMIER Bankcard in Sioux Falls, SD is seeking a detail-oriented loan documentation specialist. You will generate and validate indirect and consumer loan documents, ensure accurate data setup, and image and file single-collateral loans in line with lender instructions.

Responsibilities include reviewing documents for signatures, verifying terms, and correcting discrepancies. You'll use imaging software, classify documents, and participate in training to stay compliant with